Terms of Sale
By purchasing this ticket, each recipient of Information accessed on this web site (“Customer”) agrees to become bound by the terms of this agreement (the “Agreement”).
The materials made available on this website (collectively, the “Information”), which is intended to be accessed by customers of DelFest LLC, is licensed, not sold, to each Customer for use only in connection with the purchase of tickets for the events and the various venues described herein, (the “Purpose”) under the terms of this Agreement. DelFest LLC may modify the terms of this Agreement at any time without notice.
1. DelFest Ticket Information
Customer is granted a nonexclusive, nontransferable, revocable, limited license to use Information solely for the Purpose. Customer acknowledges that the Information is the property of DelFest LLC.
2. Terms of Sale
Tickets sold through this website grant to the Customer only a revocable license to the bearer that may be revoked at any time for any reason. Resale or attempted resale of any ticket issued hereunder at a price higher than the face value appearing thereon is grounds for seizure and cancellation without compensation. Customer assumes all loss, damage, personal injury, risk or danger incidental to the attraction, whether occurring prior to, during, or subsequent to, the actual attraction. In order to be admitted to an event, each Customer must present the original ticket in its original, undamaged, unaltered form, to the DelFest box office at the appropriate time to be exchanged for a wristband. Entry may be refused for various reasons, including misconduct, intoxication, etc., as determined by DelFest LLC. The holder of the ticket grants the promoter the right to use their image/likeness as captured on film, video, or any other medium being utilized at the event, and further understands that such images will likely be used to promote future events. Certain items may be prohibited by the policies of management, venue, promoters, participants or organizers. The holder consents to any potential searches while onsite (including upon entry to the event) for any prohibited items and the seizure of such items if found. In case of seizure, such items shall not be returned.
An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By purchasing a ticket, you assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus or other pathogen capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however caused or contracted, and voluntarily waive all claims and potential claims against Allegany County, the Event Organizers, and their affiliated companies relating to such risks.
You expressly agree to comply with all Federal, State, and Local laws, ordinance, regulations, and the rules of the Event Organizers when attending the event.
3. No Refunds or Exchanges
All sales are final. No refunds or exchanges for tickets purchased through this website, or at the box office will be made. Any tickets not successfully delivered can be redeemed at the box office with valid ID and proof of purchase. The Customer is liable for all charges regardless of whether the tickets are claimed. DelFest LLC is entitled to retain all fees collected through this website for services that it performs in taking orders and delivering tickets, including service charges, and taxes.
4. Event Cancellation/Changes
Notwithstanding the issuance of tickets through this website, DelFest LLC may cancel any event. Also, DelFest LLC may change the scheduled performers, times, or the event date without notice, and any such change will not be considered a cancellation of the performance. Where events are held at outdoor venues, the risk of inclement weather is assumed by the Customer. Events may be held regardless of weather conditions, rain or shine, as determined by DelFest LLC. In the event that DelFest LLC offers to refund the base ticket price of the canceled event, the customer must make the request for refund during the time frame dictated by DelFest LLC. In the event that a performance is rescheduled and the base price refunds are authorized by DelFest LLC, any refund request must be made to DelFest LLC according to the terms set forth by DelFest LLC. DelFest LLC is entitled to retain all fees collected through this website for services that it performs in taking orders and delivering tickets, including shipping, handling, service charges, and taxes, regardless of whether a show is rescheduled or canceled.
5. Festival Guidelines
All Customers must abide by all festival guidelines set forth by DelFest LLC found here. Violating festival guidelines at discretion of DelFest LLC is grounds for removal and cancellation without compensation.
Parking fees not included in price of festival ticket. Each vehicle parking on-site at DelFest must purchase an On-Site Parking Pass. If the total length of your vehicle plus anything attached to it is 18′ or longer, it is considered an RV and must have a RV Pass or an RV Dry Pass to park on-site.